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5$ SHIPPING AUSTRALIA WIDE - FREE SHIPPING OVER 90$

☀️ WELCOME SUNSHINE LOVERS ☀️

DISCOVER THE NEW SEASIDE POUCH 🔥

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FAQ

Product and Brand

priority What makes the Coastal Case special ? keyboard_arrow_down
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The Coastal Case is made from durable, flexible silicone that resists water, sand, and heat. Designed for the beach, it keeps your sunnies protected from scratches, salt and dust while looking sleek and modern.

priority How durable is the Coastal Case keyboard_arrow_down
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Our premium silicone is thick, soft, and long-lasting. It won’t crack or fade under the sun — made to handle every beach day with ease.

priority Can I use it for other items besides sunglasses ? keyboard_arrow_down
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Yes ! Many of our customers use it to store small essentials like keys, lip balm, or AirPods. It’s made to fit your daily routine, not just your sunnies.

priority Is it really sand-resistant ? keyboard_arrow_down
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Yes — it’s designed to keep sand out. The Coastal Case is made from smooth, flexible silicone with a tight closure. When closed, sand doesn’t get inside, even on windy or sandy beach days. On the outside, fine sand may stick slightly to the silicone (like with most soft materials), but it wipes or rinses off easily in seconds.

It’s built for real beach use — keeping your sunnies clean, protected, and ready to go.

priority Is the Coastal Case heat-resistant and water-resistant ? keyboard_arrow_down
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Absolutely. The silicone material resists high temperatures and water exposure, so you can use it at the beach, by the pool, or on the go.

priority Does it fit all sunglasses sizes ? keyboard_arrow_down
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The flexible shape adapts to most standard and oversized frames.

priority How do I clean my Coastal Case ? keyboard_arrow_down
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Simply rinse it under water or wipe it with a damp cloth. It dries quickly and stays like new.

priority What's the clip for ? keyboard_arrow_down
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The carabiner-style clip lets you attach your case easily to your bag, beach tote, or keys : so it’s always within reach.

priority Will you release new colours or products ? keyboard_arrow_down
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Yes, new seasonal colours and accessories are coming soon. Subscribe to our newsletter or follow us on social media to stay updated.

Shipping, Orders and Returns

priority Where do you ship from ? keyboard_arrow_down
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All orders are prepared and shipped from our base in Western Australia.

priority How long does delivery take ? keyboard_arrow_down
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We process and ship orders within 24–48 hours (excluding weekends and public holidays).
Standard shipping takes 2–8 business days, and express delivery takes 1-4 business days depending on your location.

priority How can I track my order ? keyboard_arrow_down
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Once your order is shipped, you’ll receive an email with your tracking number and a direct link to follow your parcel.

priority Can I modify my shipping address after placing an order ? keyboard_arrow_down
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If your order hasn’t been shipped yet, contact us as soon as possible at hello.sunnytide@gmail.com — we’ll update it if we can.

priority What if my parcel is lost or damaged ? keyboard_arrow_down
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If your parcel arrives damaged, please contact us within 3 days of delivery with photos of the issue.
If your parcel hasn’t arrived, please check the tracking details or contact Australia Post before reaching out to us.

priority Do you accept returns ? keyboard_arrow_down
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Yes, we accept returns within 14 days of delivery, provided the product is unused and in its original packaging.
Contact us at hello.sunnytide@gmail.com to start your return process.

priority Do you ship internationally ? keyboard_arrow_down
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Not yet. We currently ship only within Australia, but international delivery will be available soon.

priority What payment methods do you accept ? keyboard_arrow_down
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We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay — all processed through our secure checkout.

priority How much is shipping ? keyboard_arrow_down
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Shipping costs are automatically calculated at checkout based on your location and preferred delivery method.

priority What if I entered the wrong address ? keyboard_arrow_down
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If your parcel is returned due to an incorrect or incomplete address, reshipping fees may apply. Please double-check your details before confirming your order.

Still need help ?

We're here for you.

Reach out anytime at hello.sunnytide@gmail.com and our small team will be happy to assist.